Credentials

APR 2022 - Present

SGH - SMART Global Holdings. | Milpitas, CA

Director, Internal Communications

Responsible for driving operational rhythm by executing comprehensive internal/employee, executive, and crisis communication strategies, while serving as a strategic advisor to C-suite executive team and aligning to corporate strategic goals and priorities.

• Leader of internal and employee content development team partnering with CEO and corporate functions to deliver employee communications and events: general and critical company updates, all hands, HR messaging, M&A, and DEI initiatives.

• Designed and launched first ever, companywide modern intranet to connect over 4,000 global employees, providing visibility to company news and employee resources, and enabling employee engagement.

• Partnered with DEI and HR executive team to establish inaugural series of employee resource groups for wellness, women, and career development, delivering against corporate values and HR people strategy.

MAR 2021 - APR 2022

Cisco Systems, Inc. | San Jose, CA

Sr. Executive Communications Manager, Office of the CX CTO

Responsible for owning holistic communications strategy focused on delivering high-impact employee engagement events and driving media relations, PR and thought leadership in direct support of Cisco’s Customer Experience Product Management CTO.

• Built and nurtured a high-performing team to deliver internal communications for organizational change management and

  transformational initiatives to support team growth, while providing alignment, transparency, and visibility at all levels.

• Collaborated and partnered with media relations and PR to develop and socialize customer success stories and use cases to improve Cisco CX brand external visibility and internal awareness.

• Implemented operational efficiencies for internal communication programs by building and supporting multiple communication platforms and channels, inclusive of content creation for large-scale customer and partner events, and investor relations.

JUL 2019 - FEB 2021

Insight Enterprises, Inc. | Tempe, AZ

Global Content Marketing & Communications Manager, Sales Enablement

Responsible for liaising global marketing and sales team partnership in support of all regional and global sales enablement initiatives. Served as internal communications advisor to CEO and CMO to help execute multi-channel communication programs.

• Championed the design team to continually develop sales assets and materials in support of value propositions and the creation of sales enablement kits: datasheets, infographics, marketing and sales emails, and partner events.

• Cultivated a creative media team to produce a sales win webinar series designed to inspire knowledge sharing, tactics, and

  collaborative dialogue amongst sales teams and leaders.

• Led and developed employee communications team to deliver against storytelling programs and calendar cadence of messaging: cross-sell sales wins, monthly internal marketing newsletters, and corporate and DEI celebrations.

MAR 2018 - DEC 2018

Cisco Systems, Inc. | San Francisco, CA

Global Employee Communications & Events Manager, Operations

• Charged with leading an international team spanning 4 geographies to deliver affinity programs and events, resulting in improved brand visibility and increased membership for Cisco’s Connected Asian Affinity Network (CAAN).

• Oversaw team execution for creative content and storytelling plan to deliver against quarterly communication goals and yearly editorial deliverables: development of Cisco CAAN brand kit, monthly video communications, and social media awareness.

NOV 2016 - DEC 2018

Cisco Systems, Inc. | San Francisco, CA

Executive & Employee Communications Manager, Operations

• Interfaced with executive leadership to own and influence employee engagement program and coordinate high-level speaking engagements producing: live and pre-recorded employee events, quarterly business reviews, AMAs, town halls, and all hands.

• Developed and deployed team intranet sites spanning core operations functions to improve operational effectiveness, and serve as primary employee resource sites for content, collateral, and providing visibility for global organization initiatives and DEI programs.

DEC 2014 - NOV 2016

Cisco Systems, Inc. | San Jose, CA

Junior Chief of Staff, Executive Communications, Supply Chain

• Led executive communications program for VP of Product Operations, Supply Chain delivering consultative communication design strategies for customer engagements and briefings to articulate Cisco’s supply chain value proposition.

• Influenced and collaborated with senior leadership to design and create improved communication systems that enabled core supply chain engineering groups to share new trends/products, successes and stories within a matrixed organization.

JUL 2013 - DEC 2014

Cisco Systems, Inc. | San Jose, CA

Business Readiness Communications Manager, Supply Chain

• Strategized with senior leadership to create and launch a business-readiness communications strategy in order to deliver against large-scale tool migrations: produced learning & development video training content, presentations, and intranet communities.

• Facilitated and led role-based engagement sessions, leveraging Oracle’s User Productivity Kit (UPK) as a training platform, that obtained adoption and successful use of an industry standard product portfolio management platform among 800 users.